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Background
Poinciana Rehabilitation Centre (PRC), located in East End, Grand Cayman, Cayman Islands is a tertiary care, residential mental health facility under the Ministry of Health, Environment and Sustainability. It was established for residents in the Cayman Islands that have serious and persistent mental illness to be cared for holistically in a safe and secure environment reflecting a therapeutic approach to care. The services form a part of the continuum of mental health care in the Cayman Islands. The main goals are to provide rehabilitation services and to reintegrate residents back to their communities.
The premises consist of three main buildings (administration, activity centre, cafeteria) and nine cottages, clustered in three groups of threes that have the capacity to accommodate 54 residents. Each cottage consists of six single residential rooms with an ensuite bathroom, a shared living room, patio, laundry room and garden. There is also a Nurse’s Station located in each cottage.
Vision
Residents of the Cayman Islands who have serious and persistent mental illness are cared for holistically in a safe and secure environment, reflecting a therapeutic approach to care with the primary objective of successful reintegration into their communities.
Mission
To provide high-level, goal-directed tertiary psychiatric treatment, rehabilitation, and care in a flexible, de-institutionalized, and interactive community setting.
Values
- Compassion - Patients are treated with respect, compassion, and empathy.
- Family Partnership - Family members are recognized as integral members of the care team.
- Integrity - Staff demonstrate integrity through open, honest, and ethical practice.
- Stewardship - Commitment to stewardship through transparent, responsible, and effective use of resources.
- Quality - Commitment to quality by providing evidence-informed care.
- Innovation - Commitment to innovation through continuous learning and improvement.
- Recovery & Empowerment - A therapeutic community model that fosters self-worth and self-confidence through meaningful activities supporting psychosocial rehabilitation.
Our Journey infographic
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01October 2014: Cabinet Approval
Cabinet Approves the Terms of Reference for the Long-Term Mental Health Facility.
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02May 2015: Strategic Case
The Strategic Outline Case was approved for public released.
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03June 2016: Business Case
The Outline Business Case delivered to Cabinet.
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04August 2018: Permit Approval
Building Control Unit permit approval was issued.
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05October 2019: Ground Breaking
Ground breaking to commence building.
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06September 2023: Name Change
Poinciana Long-Term Residential Mental Health Facility, changed to Poinciana Rehabilitation Centre.
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07December 2024: Certificate of Occupancy (CO)
CO received on December 2nd for main buildings and 4th for the cottages after final approval from the Department of planning.
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08July 2024: Special Permission to Occupy (SPO)
SPO received for Building A, B and C, allowing staff to start preparatory activities for the Centre's operations.
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0910th December 2024: Grand Opening
Official ceremony for the opening of PRC took place with representatives from the various Ministries and other stakeholders. This included ribbon cutting ceremony for the main buildings and cottages.
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1011th December 2024 Onward: Operationalization of Poinciana
The facility operationalized, clients' repatriation & intake started.
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11June 2025 :Establishment of the Advisory Council
Cabinet approved the establishment and appointment of the inaugural Advisory Council for Poinciana Rehabilitation Centre, strengthening governance oversight, strategic guidance, and stakeholder engagement.