Administrative Staff

The Director provides overall leadership, strategic direction, and executive management of Poinciana Rehabilitation Centre. She is responsible for ensuring the effective delivery of clinical and rehabilitation services that enhance the quality of life for residents.
Her role includes oversight of operational, clinical, and financial performance, staff development, and regulatory compliance under the Mental Health Act, National Health Policy, Health Practice Commission regulations, and other relevant Cayman Islands legislation.

The Clinical Director provides strategic and clinical leadership for psychiatric and therapeutic services. He oversees the planning, coordination, and evaluation of clinical programmes to ensure high-quality, evidence-based, and compliant care delivery.
Combining administrative oversight with psychiatric expertise, he guides the multidisciplinary team in supporting residents and clients with mental health, behavioural, and emotional disorders.

The Senior Manager oversees the daily operations of clinical and rehabilitation services, ensuring that programmes are delivered efficiently, safely, and in accordance with professional standards and regulatory requirements.
Working closely with the Clinical Director, she promotes interdisciplinary collaboration, strengthens service coordination, and maintains a therapeutic residential environment that upholds dignity, recovery, and community reintegration.

The Nurse Manager provides professional leadership and operational supervision for nursing and nursing support staff. She ensures the consistent delivery of safe, effective, and resident-centred care.

Her role supports clinical excellence, compliance with care standards, and the maintenance of a structured and therapeutic care environment.

The Finance & Business Manager oversees the financial and administrative operations of the Centre, ensuring sound fiscal management and operational efficiency.
His responsibilities include budgeting, financial reporting, administrative oversight, and risk management, ensuring alignment with Cayman Islands Government policies and prudent governance practices.

The Financial Accountant supports the management of the Centre’s financial resources through high-quality accounting and financial reporting services.
His work includes payroll administration, budgeting support, financial reconciliation, and ensuring accuracy and accountability in financial processes.

The Human Resources Manager leads the development and implementation of HR policies and workforce strategies that support organisational performance.
She oversees recruitment, employee relations, performance management, training and development, payroll administration, and succession planning, fostering a skilled and engaged workforce.

The Administrative Manager provides essential coordination and administrative support to the Director and Senior Management Team.
She ensures efficient office systems, effective communication processes, and well-coordinated administrative functions that enable staff to focus on core service delivery.

The Health Records Administrator manages the secure and accurate administration of electronic medical records for residents.
She ensures the proper collection, storage, retrieval, and protection of health information in compliance with Data Protection and Freedom of Information legislation.

The ICT Technical Lead provides strategic and operational leadership for all information technology functions at the Centre.
He ensures that digital systems, infrastructure, and cybersecurity controls effectively support clinical, administrative, and security operations while aligning with Cayman Islands Government standards and digital transformation priorities.

The Resident Support Supervisor oversees housekeeping, laundry, and kitchen services, ensuring high standards of cleanliness, nutrition, and residential comfort.
He plays a key role in maintaining a safe, hygienic, and supportive non-clinical environment for residents.

The Assistant Facility Manager oversees inspections, maintenance, and repair activities to ensure the facility remains safe, clean, and fully operational at all times.
He supports a professional, efficient, and customer-focused facilities management service, strengthened by effective service contracts and electronic maintenance monitoring systems.