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Resident Feedback & Satisfaction
Resident feedback plays an important role in shaping and improving services at PRC.
Residents are encouraged to share their experiences and perspectives through:
- Resident satisfaction surveys
- Community meetings and feedback sessions
- Individual care planning discussions
- Informal feedback to staff and care teams
This feedback helps PRC better understand residents’ needs, identify areas for improvement, and strengthen the overall care experience.
By listening to residents and incorporating their input into service planning, PRC reinforces its commitment to person-centred care and continuous improvement.